Tapping Your Small Business

At this time each year, my family and I hang a few sap buckets on maple trees around our house. Recently, I sent this photo to a Twitter friend, Jayme Soulati aka @Soulati who was in turn inspired to write a post of her own on her business blog The SMB Collective (a link to that post provided below).

Just as Jayme was inspired by this photo, I too am fond of making a direct correlation between everyday tasks or events and my business. To further explain, I will provide a little glimpse into what it takes to make Maple syrup, along with the business perspective.

MAKING MAPLE SYRUP & BUILDNG YOUR BUSINESS

PLANNING

SYRUP: Before you start the process you need a cordless drill, a 9/16 bit, hammer, buckets, lids, taps and obviously, Maple trees. While some people can tell the type of tree by its bark (in March when there are no leaves), I walk around my yard in October (when the leaves are still on the tree and I can easily identify the Maples) wrapping surveyor’s tape around the trees I want to tap in March. I avoid trees that have been tapped too many times, those that look old and dry or those that are less than 6” across.

Because we get quite a bit of snow in Maine, I plan to have the buckets near the entrance to my shed, that way I can easily access these no matter how snowed in the shed may be later in the winter.

BUSINESS: In order to start the process of obtaining clients and providing goods or services, you should have a business and marketing plan, company name, bank account, designation, types of goods or services, sources of goods, office, equipment, website, etc., etc. Have you identified your target market? Think very seriously about who your clients will be before you go out to tap them for business. Is it a business that already purchases from many of your competitors; have they been around for so long that they can’t see the need for hiring or buying from you; is it a young business with very little cash flow, not yet ready to do business with you?

You should also plan for what you will do if you do not get clients right away, if you can’t sell your goods based on your initial timetable, if you don’t have money coming in to cover your living and business expenses.

TIMING
SYRUP: The best time to hang your buckets is during that particular week in March when we start to have 40+ degrees during the day and below freezing temps at night. Warmth during the day, cold at night after a good snowy winter creates the optimum sap season.

BUSINESS: Timing is everything, and more so in business. Don’t sell too hard if you think you have a potential client. They may not be ready now but soon enough either their needs or business/cash flow circumstances will change. By having properly identified your market, you will be the first business they call for your particular goods or services.

TAPPING:

SYRUP: With everything in hand and ready to tap, I put on my snow shoes and tamp down a path to each tree. This will allow for easy access to the trees when collecting the sap…you’ll have a heavy pail in hand full of sap, snow/ice underfoot and many trips back and forth to the trees. Tap the trees that are furthest from your house first working your way back home.

BUSINESS: By having all of your business operations and processes in place and running smoothly prior to having clients, you will be in an optimum place to start producing for your clients. Once busy and focused on the goods or services you are providing to others, it is difficult to implement methods to help with your own efficiency…smooth out your own path before you begin.

COLLECTING

SYRUP: Check the buckets every day (this is my 10 year old son’s job) and empty into your five gallon bucket. Bring it home to boil (if you do it indoors it creates an enormous amount of steam and sticky yellow drips stains on the walls). If you have a sugaring house, you’ll need to keep that fire going steadily, using over a cord of wood on average (for small operations).

BUSINESS: Keep in touch with clients and prospects on a regular basis. Send a “nice to meet you” e-mail to a new business acquaintance. Check-in with your social media community, offer advice, support, etc. when applicable. Keep your own business fire going steadily, stoking your goals, plans and ambitions.

FINISHED PRODUCT

SYRUP: Don’t expect to get massive amounts of syrup from all of your hard work. Why? Well, here are some things you perhaps didn’t know about the process:

• Each bucket holds approximately one gallon of sap.
• You need to collect and boil down forty gallons of sap to get one gallon of syrup, 40:1 ratio.
• Constant skimming off the debris, etc. from the sap as it boils
• It takes approximately five hours to boil down a five gallon pail of sap to produce one pint of syrup.

BUSINESS: It takes a lot of work to have your own business!! Attending networking events, and webinars, going to workshops, trying to find the best places to be where your prospects and/or clients are can be exhausting.

Tapping Your Small Business You may not think that the thousands of business cards, emails, newsletters, blogs, tweets, etc. you produce each day will yield clients but…be patient. Continue to skim off what doesn’t work for you. This is all part of being in business and the more you do the greater the likelihood that you will be first in your potential clients’ mind.

Just think how delicious the syrup will be over those pancakes or waffles…and how wonderful you will feel when you can look back and see how successful you’ve been with your small business!

Tell me what you think.
Is there something you’d like to share? Have you seen an example of life imitating business? I would love to hear from you!

Read Jayme Soulati’s recent post “Tap Your SMB; Get Maple Syrup” on The SMB Collective

Hey, Put Some Pants On!

VIVAssistants Blog

Working from Home | Not all Marshmallows & Hot Cocoa

WORKING FROM HOME IS GREAT!

While other people are stuck in bad, inclement weather, and commuter traffic, you sit back and review the accident reports on your smart phone and think, sincerely, “ooh, I hope they’re okay” (plop, plop…marshmallows into your mug of steaming hot cocoa, whilst in your pajama pants).

Now, please don’t misunderstand, working from a home based business/office is not all marshmallows and hot cocoa. I’m no slacker. I work hard at my business, for my clients and my family. But when it comes to blogging,                         . No, that’s not a typo…it’s what happens to me at the mere mention of blogging for my business.

So, why is it so difficult? To understand my personal annoyance you need to know that I have worked as a writer! As a successful grant writer; developer of sales kits/presentations; press releases/conferences; editor/writer of company newsletters; developer of story lines/scripts for an award winning cable TV program…but, I cannot for the life of me complete a blog!

STATE OF DRESS = STATE OF MIND

During a recent conversation with my significant other I lamented this. My wonderful, supportive guy, who is a former Marine (ouh-rah), and a straight talker with a mischievous sense of humor said, “Maybe you need to put on some pants.” Hmmm, I looked down…I was wearing pants (albeit they were ratty old pajama pants).

I was not dressed in a professional manner. Point blank he asked, “Would you go to a client in that state of dress?” Knowing full well that I dress very professionally at all times (outside of my own office), he continued, “If this were a video meeting, would you dress that way?”…Eeh Gahd, NO!

Working from a home based business/office has its double edge; it is as wonderful as it is difficult, whether you have a dedicated home office or work from your kitchen table.  In order to feel like the talented, dedicated small business person that you truly are, it is important to also look the part.  Not because someone else may see you, but because of the way it will make you feel.

By wearing something you would be ashamed to be seen in if walking the dog, you devalue yourself as a professional and your business. This in turn creates clutter in your mind and makes it terribly difficult to not only perceive yourself in the role of advisor, or savvy business person, but can also create self doubt in your ability to perform certain tasks (for me, it is manifested in my inability to produce blogs on a consistent basis).

So, do what I did, have a shower, get dressed (I put on nice pants), apply a bit of make-up (for guys…if that floats your boat…I don’t judge :)) and get to work! 

Oh…and don’t forget the extra marshmallows in the hot cocoa.

Before You Buy Your iPhone | Small Business

Invested in an iPhone 3Gs early this year and love it! My business runs on PC; email syncs beautifully with my iPhone. I almost never carry a laptop as I do everything from my phone (the virtual assistant’s, assistant!).

BEFORE YOU BUY YOUR iPHONE

Based on my recent experience, if you are thinking about buying an iPhone, this is what to do and expect:

Do your homework first and speak to the Apple Store Specialists. The two people who helped me (Jason & Adam, Apple Store, So. Portland, Maine) were very, very savvy and helpful! What’s more, they could not have been more patient with all of the questions I had (from a true iPhone novice) pre-purchase.

Most importantly, make sure that you understand why you want one, how you plan to use it for business and what type of phone/minutes plan you would like to have. This will make the transition a lot smoother.

Be prepared to spend quite a bit of time at the store. I made two separate visits in one week. One, to get initial info re cost, minutes, set-up, is this right for me, etc. My second visit was for the purchase. On this visit, between additional questions, the process, etc. I was there for approximately 1.5 hours. While it took longer than I had anticipated, I got everything I needed to make a well informed purchase.

Go during the day and midweek for a less stressful shopping experience, as everyone in the State seems to go to the Apple Store on a Saturday!

Opt for a business purchase in their system which helps you accumulate points every time you buy peripherals, etc. 

If you’re an AT&T customer.  The AT&T coverage works better with the iPhone than with the average cell (very few dropped calls for me).  However, be aware of #UnlimitedDataPlan changes effective June 7, 2010 for new AT&T customers see this article from the Wall Street Journal Online http://on.wsj.com/bGkm8o.

At the end of it all, I found out that I could even port my telephone number from digital carrier to my iPhone via AT&T so that my business wouldn’t skip a beat! Granted, it took two weeks and I needed to have my business line forwarded to a temporary number…the point is that it could be done.

POST PURCHASE

Highly recommend making an appointment with the Business Specialist at the Apple Store (post purchase). Chris was my Business Specialist and he was very helpful. Turns out he had been an executive assistant himself and really understood what I was trying to accomplish with my new equipment.

Additionally, my local Apple Store offers free of charge Business workshops for learning how to use and maximize the use of your new iPhone.

Best peripheral – a phone/wall jack! Appx $40 but allows you to carry only one cord and you’ll be able to plug in anywhere. Which you will need to do as the battery life is less than regular cells (this is a mini computer, after all).

There are also jacks that cost upwards of $89.00 which allow you to use your car stereo speakers to amplify music from iPhone. Because I don’t use my iPhone in this manner I found the basic jack works best for me. I also really enjoy the great customer service.

Great Customer Service! Between Jason & Adam, I’m instantly recognized whenever I walk into the local Apple Store…which is a great feeling!

Good luck & Enjoy!